Welcome to Neighbor-2-Neighbor
This help page is created and maintained by our software provider Made Open. Access help by playing a tutorial video or exiting this platform to view one of Made Open’s help guide pages.
If you can't find what you are looking for, please contact us.
Registration & profile
Basic registration
Review the T&Cs and complete the registration form to create a new member profile.
Set up your profile
Create a profile for you or your organisation. Add a picture or video to personalise your profile.
Join your timebank
Register for the timebank on your platform by submitting some extra information.
Managing your account
Account settings
Update your settings, like the email address, password and main language.
Manage your activities
Manage your favourites list as well as any responses to your activities.
Members & connections
Search members
Use the search bar to find members by account type, profile badges and more.
Events
Timebanking
Search timebank activities
You can search offers and requests using keywords, filters and Best Match.
Add an offer
Use the three step form to offer your time and skills to another timebanker.
Add a request
Use the three step form to request help with something from your timebank.
Manage timebank exchanges
Tick off each step of the exchange as you go until the credits are spent.
Can't find the answers you need?
Don't worry, there are more ways to get help with your questions. We've created detailed user guides with videos, a form for reporting technical issues, or you can get in touch via our contact page.